If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
COLLECT YOUR PERSONAL INFORMATION
In order to use our Site, we may require personal information from you in order to provide the best service possible. The type of information we collect may include:
§ contact details including email address, address and telephone number
§ marital status and anniversary
§ date of birth
§ demographic information such as post code
§ preferences and opinions
§ And any other information requested on this Site or otherwise requested by us or provided by you.
Your use of our Site: As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
USE YOUR PERSONAL INFORMATION
We collect and use the information for purposes including:
§ to contact and communicate with you
§ for internal record keeping
§ for market research and business development including website development
§ marketing including direct marketing
§ to run competitions or offer additional benefits to you; and
§ to send you promotional information about third parties that we think may be of interest to you
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information:
§ for the purpose of providing information, products, services or marketing to customers
§ to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them
§ to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
§ to third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
USE FOR THIRD PARTIES
We may at our discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
We do not share any information with third parties for any unknown or unrelated uses.
RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Choice and Consent:
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
If you believe that any information, we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
STORAGE AND SECURITY
The security of your personal information is important to us. We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
When you enter sensitive information (such as debit and credit card numbers) on our Site, we encrypt that information using secure socket layer technology (SSL). When debit or credit card details are collected we simply pass these on in order to be processed as required. We never permanently store debit or credit card details.
LINKS TO OTHER WEBSITES
We use the stripe Payment Gateway for its online credit card transactions. stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the stripe gateway are secured payments.
§ Payments are fully automated with an immediate response.
§ Your complete credit card number cannot be viewed by us or any outside party.
§ All transactions are performed under 128 Bit SSL Certificate.
§ All transaction data is encrypted for storage within Stripe bank-grade data centre, further protecting your credit card data.
§ Stripe is an authorised third-party processor for all the major Australian banks.
§ Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by us.
For information about Stripe and online credit card payments, please visit www.stripe.com
PRIVACY CONTACT DETAILS:
ABN 31 626 609 452
4A Lawn Court
Craigieburn, VIC 3750